Jule Charging

To alleviate strain on Ontario's power grid, we sometimes temporarily reduce our stations' charging capacity. This usually happens on days with extreme weather events.   You are still able to charg...

Our engineers are alerted automatically to any fault at our stations and will start to resolve any problems as soon as possible. If you notice something that is not quite right, then please do give...

The toll-free number for our customer support team is visible on the interactive screen. You can call us anytime at 1-855-567-5853.   For general information, inquiries, or to report a problem with...

When you arrive at one of our stations, you will be able to see the stations that are operational. All you need to do is follow the instructions, plug in your vehicle, make payment, and start the c...

You do not need to create any account.  Currently, our stations take payment by card on the payment terminal. You can tap, swipe, or insert your Visa, Debit, or Mastercard (including Google an Appl...

Our chargers are built to cater to a wide variety of EV models. If your vehicle uses a CCS or CHAdeMO connector, then you're all set to use our Jule charging stations.*   For Tesla owners, the leve...

You will see a pre-authorization on your card, which is a temporary hold that will reverse. This usually happens quickly, but it does depend on the banks and can take up to five business days at mo...

Our Jule charging stations are designed to be easy to use. When you arrive at one of our chargers, just follow the on-screen prompts to get started.    To get started, connect your electric vehicl...